La Porpora
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    • NEW ARRIVALS
    • CLOTHING
    • THE LA PORPORA EDIT
    • ABOUT
La Porpora
  • NEW ARRIVALS
  • CLOTHING
  • THE LA PORPORA EDIT
  • ABOUT

Terms and Conditions

GENERAL TERMS & CONDITIONS OF SALE

Effective Date: June 2026

These Terms & Conditions ("Terms") govern the purchase of products through www.laporpora.com ("Website"), operated by ROUGE HZ LLC, a New York limited liability company ("La Porpora," "Company," "we," "our," or "us").

By accessing this Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all applicable laws and regulations.

If you do not agree to these Terms, please do not use this Website.

COMPANY INFORMATION

ROUGE HZ LLC

1034A Lexington Ave

New York, NY 10021

United States

Email: laporpora@mail.com

Phone: +1 (347) 814-5032

ARTICLE 1 – PRODUCTS AND ORDERS

La Porpora offers a curated collection of designer fashion, accessories, rare finds, and lifestyle products.

All orders placed through the Website are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to situations involving pricing errors, suspected fraud, inventory discrepancies, or unauthorized resale activity.

Once an order has been accepted, you will receive an email confirmation containing the details of your purchase.

ARTICLE 2 – PRODUCT AVAILABILITY

All products displayed on the Website are subject to availability.

While we make every effort to maintain accurate inventory levels, availability cannot be guaranteed. In the event a product becomes unavailable after an order has been placed, we reserve the right to cancel the affected item and issue a full refund for the unavailable product.

ARTICLE 3 – PRICING

All prices displayed on the Website are listed in U.S. Dollars (USD).

Applicable sales tax will be calculated and displayed at checkout where required by law.

Shipping charges are calculated separately and displayed before payment is completed.

La Porpora reserves the right to modify prices at any time without prior notice. However, the price charged for an order will be the price displayed at the time the order is placed.

In the event of a pricing error, typographical mistake, system malfunction, or other obvious error affecting the displayed price, La Porpora reserves the right to cancel the order and issue a full refund.

ARTICLE 4 – PAYMENT

We accept major credit cards, debit cards, Shop Pay, PayPal, and other payment methods displayed at checkout.

By submitting payment information, you represent and warrant that you are authorized to use the payment method provided.

Orders will not be processed until payment has been successfully authorized.

ARTICLE 5 – CHARGEBACKS AND FRAUD PREVENTION

La Porpora reserves the right to investigate any order suspected of fraud, unauthorized activity, or abuse of the chargeback process.

By placing an order, the Customer agrees to contact La Porpora directly to resolve any issue before initiating a chargeback or payment dispute with their financial institution.

La Porpora reserves the right to provide order records, shipping confirmations, tracking information, delivery confirmations, customer communications, and any other relevant documentation to payment processors, financial institutions, law enforcement agencies, or dispute resolution providers.

Customers who initiate fraudulent or abusive chargebacks may be restricted from making future purchases on the Website.

ARTICLE 6 – INTELLECTUAL PROPERTY

All content appearing on the Website, including but not limited to text, graphics, logos, trademarks, photographs, videos, product descriptions, designs, artwork, and software, is the exclusive property of ROUGE HZ LLC or its licensors and is protected by United States and international intellectual property laws.

No content may be copied, reproduced, distributed, modified, displayed, transmitted, published, sold, or otherwise exploited without the prior written consent of ROUGE HZ LLC.

Unauthorized use of any intellectual property may result in legal action.

ARTICLE 7 – DISCLAIMER OF WARRANTIES

Except as expressly provided herein, all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

La Porpora makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that the Website will operate uninterrupted, error-free, secure, or free from viruses or other harmful components.

ARTICLE 8 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ROUGE HZ LLC, its owners, officers, employees, affiliates, agents, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to:

• Use of or inability to use the Website;

• Delays in delivery;

• Product availability;

• Loss of profits, revenue, data, goodwill, or business opportunities;

• Unauthorized access to customer accounts;

• Events beyond our reasonable control.

In no event shall ROUGE HZ LLC's total liability exceed the amount paid by the Customer for the specific order giving rise to the claim.

ARTICLE 9 – USER ACCOUNTS

Customers are responsible for maintaining the confidentiality of their account credentials and for all activities occurring under their account.

La Porpora reserves the right to suspend, restrict, or terminate any account at its sole discretion if fraudulent activity, abuse, violation of these Terms, or suspicious conduct is detected.

Customers must provide accurate, current, and complete information when creating an account or placing an order.

ARTICLE 10 – FORCE MAJEURE

ROUGE HZ LLC shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to:

• Natural disasters;

• Severe weather conditions;

• Fire, flood, earthquake, or pandemic;

• Labor disputes or strikes;

• Government actions or regulations;

• Transportation interruptions;

• Internet outages or cyber incidents.

Performance shall be suspended for the duration of such event without liability.

ARTICLE 11 – GOVERNING LAW

These Terms and any dispute arising out of or relating to the Website, products, or services shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

ARTICLE 12 – DISPUTE RESOLUTION

Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or any purchase made through the Website shall first be attempted to be resolved through good-faith negotiations.

If a dispute cannot be resolved informally, the parties agree that the dispute shall be submitted to binding arbitration in New York County, New York, administered by the American Arbitration Association (AAA) under its applicable commercial arbitration rules.

Each party shall bear its own legal fees and costs unless otherwise awarded by the arbitrator.

The parties waive any right to participate in class-action litigation or class-action arbitration.

ARTICLE 13 – SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

ARTICLE 14 – CHANGES TO TERMS

La Porpora reserves the right to modify these Terms at any time.

Any changes shall become effective immediately upon posting on the Website. Continued use of the Website following the posting of revised Terms constitutes acceptance of such changes.

ARTICLE 15 – CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

ROUGE HZ LLC

1034A Lexington Ave

New York, NY 10021

United States

Email: laporpora@mail.com

Phone: +1 (347) 814-5032

Return and Refund Policy


TERMS & CONDITIONS

Welcome to La Porpora

Thank you for visiting La Porpora.

La Porpora is dedicated to curating exceptional fashion, rare finds, runway pieces, and timeless designs from distinguished creators around the world. By accessing, browsing, or making a purchase through our website, you agree to be bound by the following Terms & Conditions.

These Terms & Conditions constitute a legally binding agreement between you and La Porpora ("La Porpora," "we," "our," or "us"). If you do not agree with any part of these Terms, please refrain from using our website and services.

We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised Terms.

RETURN & EXCHANGE POLICY

At La Porpora, we strive to provide an exceptional shopping experience and stand behind the quality of every item we offer.

If you are not completely satisfied with your purchase, eligible merchandise may be returned in accordance with the policy outlined below.

Return Window

Eligible items may be returned for a refund within fourteen (14) days of the delivery date.

Returns received after fourteen (14) days but within thirty (30) days of delivery may be eligible for store credit only.

Returns received after thirty (30) days will not be accepted and will be returned to the sender.

Return Eligibility

To qualify for a return, merchandise must:

• Be unworn, unused, and in original condition

• Have all original tags attached

• Include original packaging, dust bags, boxes, and accessories

• Be free from stains, odors, alterations, or signs of wear

• Arrive at our facility within the applicable return period

La Porpora reserves the right to refuse any return that does not meet these requirements.

Non-Returnable Items

The following items are considered final sale and are not eligible for return, exchange, refund, or store credit:

• International orders

• Sale items marked "Final Sale"

• Fragrance, perfume, cosmetics, soaps, skincare, and body products

• Personalized or custom-made items

• Gift cards

No exceptions will be made for Final Sale merchandise.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

For your convenience, La Porpora may provide a prepaid return label upon request. The cost of the label will be deducted from the refund amount.

We strongly recommend using a trackable and insured shipping method, as La Porpora is not responsible for packages lost during return transit.

Frequently Asked Questions

Please reach us at laporpora@mail.com if you cannot find an answer to your question.

Of course you can! We are here to take your order and answer your questions.


Yes, we offer alterations for an additional fee. Please speak to a sales associate for more information.


Shipping is Free within the US 48- States if your order is $100.00 or more. The $100.00 total is calculated without sales tax and discounts. If you choose expedited shipping there is an extra charge. It varies on the location you are shipping to. Once you enter your shipping information and your order, the charge will be computed for you.


 Yes. We offer UPS Next Day Air and Second Day Air. You will be given the option of Free shipping, UPS Second Day Air and UPS Next Day Air. Please choose the option that works for you and the additional shipping charge will be added to your cart.


Items listed as Final Sale - are a Final Sale! Returns, Exchanges, Price Adjustments or cancellations will not be permitted. No exceptions! Items may not be returned.


Of course! The return is bound by our return policies. As long as the return meets the requirements of our return policy, we will exchange the topper for another color or they can apply the credit to their account. If the recipient would like to exchange it, we will send it Free of charge. A UPS label is included with the package. If that label is used it is a usually a $10.00 charge for use of the label. We will ship it back free of charge.



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